After five years of nearly flawless transactions the largest credit card processor in the United States has decided that they will no longer service our customers due to the nature of our business. We are currently in the process of finding a new credit card processor for our business. We should have the ability to accept credit cards shortly. In the meantime our valued customers can choose to purchase items and wait for an invoice which will be provided as soon as we have a new credit card processor. We currently accept Cashapp and Venmo as well as checks and money orders. Thank you for your patience during this change over. For your privacy, all transactions are invoiced from Ephemera Galore. We accept all major credit cards, checks, money orders, CashApp or Venmo. Please enter the correct billing address when paying by credit card. We use discreet packaging and ship to the shipping address you provide. Our products come with a 100% money back guarantee, including shipping. We protect your privacy. We do not share or use your information.

Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at twinklebone@aol.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at twinklebone@aol.com.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.